![]() Select your printer in the list, and then click Next. On the Welcome screen, click Start to view a list of available printers. Make sure your printer is turned on and connected to the computer.ĭownload HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. ![]() This tool will help to fix any issues with the printer drivers/software: While you respond to that, I suggest you to download and run the HP Print and Scan Doctor. May I know if any software changes or updates happened on the computer prior to this issue? Not to worry, I'll be glad to assist you with this case. ![]() I understand that the scanner function as well as the icon for the printer function disappeared from the desktop screen.
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